Thank you for taking 37 days to come to a simple resolution! You guys have rightfully earned "Donkey of the month." Please be advised that this case will be reopened if refund is not reflected in my account in 10-12 business days. (The consumer indicated he/she ACCEPTED the response from the business.)
We have went a head and canceled and also issued a refund please allow 10-12 business days for the refund to reflect into As per previous request ******* accordingly! :-) Instead of asking ******** on the 26th, you should have canceled the account as soon as you saw the request on the 21st from the same email account. THIS IS BUSINESS!!! You sent a useless screen shot that does not prove a point. You responded very fast to my words of choice due to your immaturity but take 2.5 weeks to respond to an issue.
#ELITE SHOW MODELS VERIFICATION#
Thus, the customer failed the verification process.ĪYou lack accountability and thick skin. The email provided DID NOT match the email we have on file. Please see files attached for information mismatch. Was stated we have went a head and canceled the account. Failure in doing so results in a decline of the request. You are a sorry excuse for your ***** business practice! You clowns can ******* accordingly.įrom the customer words selection you can see how difficult they are, to issue the cancelation we require that our customers must provide us proof that they own the account in question this is to protect our clients. When I asked for the account to be canceled, instead of asking FOOLERY just close the **** account. You guys are a bunch of immature beings trying to maintain a business. (The consumer indicated he/she DID NOT accept the response from the business.) The customer information in our records does not match what he has provided our support team which is why their request was not fulfilled, customs subscription is currently inactive and won't be re-activated until the customer verify their infomation. Today I have logged into my bank to see yet another $4.95 subscription fee has been taken.
This time they pretended they were incapable of reading my requests to cancel my subscription, and instead insisted they would sign me up for some "special promotion." I made it clear that I was not interested, and they claimed my subscription would be cancelled and my account would no longer be charged. I sent a fresh email to the **same email address** instead of replying to the previous thread, and got a response again. I received an email asking for more information, and when I sent that information I got a fake automated response claiming the email was not in service. They charged me again in February, and I emailed once again requesting for my account to be cancelled. I called my bank to have the charge reversed, and it was, with still no contact from PairElite.
While waiting, they charged me $4.95 again. I sent an email in January, 2023 and received no response. I subscribed to the PairElite "modeling service" in 2020, and after two years of nothing ever coming of it I decided to cancel my subscription.
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